The privacy policy is designed to ensure that we process information about you correctly. Our goal is for you to always feel safe and confident that we handle your personal data with respect and give you control over it.

It is important that you know what personal data Norwegian Wood Cluster collects about you and how we use it.
If we were to make major changes to our privacy policy, we will let you know. If necessary, we will also ask for your approval.

Privacy policy

How the policy applies to you will depend on the type of contact you have with us. For example:
1. If you participate in an event, course or collaboration organized by Norwegian Wood Cluster, we will use the information you provide to fulfill both our and our Partners’ obligations to provide the service to you, and if permitted, we will keep you updated on other events that may be of interest to you.

2. When you browse our websites, we use cookies to provide you with a personalized and hopefully seamless user experience. When you receive advice or are an incubator company with us, we store information that is relevant in relation to providing you with the best possible advice.

The choices and rights you have in the different cases are explained in more detail below.

What information do we have and where do we get it from

We collect and store various types of information about you when you register for events, seek advice and guidance, participate in projects, incubation and other activities related to business development and collaboration.

How your information is used and why

We collect and use your information for many reasons, e.g. to help you see the events and courses that are most relevant to you, to share news, for marketing and otherwise when required by law.

Who we share your data with and why

We may share your information with our partner(s) who help set up the event or other partners as well as other third parties in connection with the service provided.

Your choices and rights

You can choose whether you want to receive marketing material from us. You also have the right to access the information we hold about you.

How we take care of your information

We always take precautions to ensure that the information is protected and to securely delete it when we no longer need it. Norwegian Wood Cluster uses ERP and CRM systems that meet the requirements for data storage.

Contact us

If you have any questions or feedback about this policy or how we handle your information, please contact us at post@nwcluster.no.

What information we have and where we get it from

• When you participate in courses, events and collaborations organized by Norwegian Wood Cluster, we will collect your contact and billing information.
• When you use our websites or applications, we collect information such as what browser and device you are using, your IP address, your location, the website you came from, what you did and did not use our website/application for, or what website you went to when you left our website.
• When you use a social media feature on our website or applications and you post on social media platforms, the social media platform will provide us with certain information about you.

In the few cases where we collect personal data from children, we always ask for parental consent and will only collect such data for the purposes stated at the time of collection.
We use vendors that compile geo-demographic data, which helps us to better tailor our services to your needs.

How your information is used and why

To fulfill our contract with you. We use your information when you enter into a contract with us (enrollment, collaboration agreements, courses) in order to: Provide you with accurate information.

Invoicing

Provide you with the best possible customer service and advice – for our legitimate business interests.

• To conduct market research and analysis that helps to improve and customize our products and services.
• For our marketing purposes, unless your consent is necessary for such marketing (see section 3 below).
• To send you customer service related emails, including order confirmations and event reminders.
• To prevent or detect illegal behavior, to protect or enforce our legal rights or as otherwise permitted by law. To ensure that our activities and those of our business partners are carried out safely and securely.About your personalization settings
  We can give you more of what you want when we know you better. To ensure that our messages and website are relevant to you, we create a user profile with the information we have about you and how you use our services.

Where you have given your consent

To contact you with information or offers about the upcoming events, products or services we may offer – by email, with push messages and online notifications, by SMS or via social media platforms.

Who we share your data with and why
Government agencies or other authorized bodies where this is permitted or required by law.
Any legal successors to all or part of our business.

Your choices and rights

Options
If you have given us your consent, you can withdraw it by doing the following:
To stop receiving marketing material from us, you can change your preferences in your account settings, follow the unsubscribe instructions that are always provided in emails we send you, or contact us and ask us to do it for you.

If you don’t want personalization, you can change your preferences in your account settings. If this option is not available, please contact us and we will do it for you.

Your rights
You also have rights regarding how your personal data is used, including:

• The right to object to us processing your data.
• The right to request that your data be erased or that further use of it be restricted.
• The right to request a copy of the information we hold about you.
• The right to correct, amend or update the information you have provided to us (if you have an account with us, you can also do this by logging in and updating your information).
• The right to challenge any kind of automated decision we make about you. An automated decision is a decision that is made without human intervention and has legal consequences (e.g. credit check). We do not usually use automated decision-making, but if we do, we will inform you when such decisions are made.

How we take care of your information

We have security measures in place to protect your information. The security measures we use will depend on the type of information collected.

We will only retain your information for as long as necessary to provide the services you request, for the purposes described in this policy, and for any legal purposes where we are legally obliged to retain the information. We will securely delete your information when it is no longer needed for these purposes, in accordance with company policy.

Contact us

If you have any questions about the above information or about how we handle privacy, please contact us by email at: post@nwcluster.no. You can also contact the Norwegian Data Protection Authority, but we encourage you to first let us try to help you.

Privacy policy on how we collect and use information about visitors to this website. Statistics.

Google Analytics is used to collect visitor statistics for these websites. The information is used to analyze user behavior in order to further develop the pages for the benefit of all visitors.
If you do not want to be tracked by Google, you can opt out by clicking on this sentence.

Cookies (cookies)

Cookies are small text files that are placed on your computer when you download a website. The value of the cookies is exchanged between your browser and our website each time you visit a new page. We use cookies to generate the visitor statistics mentioned above. In addition, some functions on our website will not work optimally for our visitors without the information being stored locally on our guests’ computers.